Not every problem needs an onsite visit. If your issue is software-related — slow performance, virus infections, error messages, software installation — we can often fix it remotely. We connect securely to your computer using RustDesk and resolve the issue while you watch.
Give us a call at (620) 266-9191 and describe the problem. We'll let you know if it can be handled remotely or if we need to see the machine in person.
We'll have you download a small, safe program called RustDesk. It gives us temporary access to your screen — you can see everything we do.
Once connected, we diagnose and repair the issue in real time. Most remote repairs take 30-60 minutes. You're welcome to watch the entire process.
You called us and need remote help right now. Download this version — it doesn't install permanently.
Download for WindowsYou're a regular customer and want remote support ready to go anytime. This version stays installed on your computer.
Download for WindowsRustDesk is free, open-source software. Your connection is encrypted end-to-end. We can only access your computer when you explicitly allow it.
Call us and we'll get connected in minutes.